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Frequently Asked Questions

What cities is Unoone available in?

Unoone is currently available across Dallas-Fortworth Metroplex and soon launching our service in Austin, Houston and San Antonio cities! Subscribe to our newletter to know more updates!

What payment method are acceptable?

Mastercard, Visa, American Express or Discover cards are accepted. We also accept 'Pay Later' options in many cities. 

Where is my order?

Currently the Unoone app allows you to see the tracking information of your delivery once the Driver has arrived at the pickup location and pickec up your items.

As Unoone handles thousands of orders each day, we implemented this tracking system to increase efficiency for our customers, merchants. Our atmost priority is ensuring that you have an accurate representation of when your order is on its way to you.

We understand that this is a recent change and we are listening to customer feedback to continuously improve our system for you.